Contact FXRate.com.au
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FXRate.com.au explains how sending money overseas and spending in other currencies is priced in Australia, with each fee linked to the provider page it came from. We don't run a contact form and we don't collect personal details, so this page sets out who we are, what we can help with and how to tell us about a mistake.
Who runs FXRate.com.au
FXRate.com.au is run by Dominet BV, Panamalaan 7D, 1019 AS Amsterdam, the Netherlands (KvK 75389517).
What we are, and what we are not
FXRate.com.au is an independent general information site, not a bank, money transfer business or card issuer. We don't hold an Australian financial services licence, we don't send money or exchange currency, and we can't see any account you hold with a provider.
Questions about your own transfer
We can't help with transfers, quotes, missing payments, card charges or complaints. Please contact your bank or transfer provider directly, through its own website or app. It holds your transfer details, so it's the one who can trace or fix a payment. If a complaint stays unresolved and the business is an AFCA member, it can go to the Australian Financial Complaints Authority.
Found a mistake?
If something on a page is wrong or out of date, write to us by post at the address above and mark it "Corrections, fxrate.com.au". Tell us the page address and what you think should change. If you have an official source, include it. We check each report against the source, and if the page is wrong we fix it and update the date.
Everything on FXRate.com.au is general information only. It isn't financial advice and it doesn't take into account your objectives, financial situation or needs. Check with the provider before you decide.